Delivery

If you're the lucky winner of one of our raffles, our team will contact you directly using the phone number and email address you provided at checkout. We'll arrange either secure delivery or in-person collection of your prize at a time that suits you.

All luxury items are sent using fully insured, signed-for courier services. This ensures your prize is protected in transit and reaches you safely and securely. UK deliveries usually arrive within 1–3 working days once the winner's identity is confirmed.

If your prize includes a cash alternative, we will only request your bank details after the draw and only if you are confirmed as the winner. We will never ask for your payment details before a draw has taken place.

In some cases—particularly with high-value items like watches or bags—we may offer to hand-deliver your prize for a more personal experience. This may also be arranged for social media content (with your permission), but it's entirely optional.

All delivery arrangements will be handled discreetly and professionally, and your personal details will always be kept secure in accordance with UK GDPR regulations.