RESPONSIBLE PLAY

At Luxe Raffles, we’re here to make winning luxury prizes exciting, fun, and fair. But it’s just as important that your experience with us remains safe, responsible, and within your means.

If you ever feel like entering our competitions is no longer just entertainment — take a step back. We’re committed to supporting our customers in making informed, healthy decisions about participation.

✍️ THIS IS NOT GAMBLING — IT’S A SKILL-BASED COMPETITION

  • Prize Competition means participants must exercise skill, judgment or knowledge to qualify.

  • Chance is only used after skill has filtered entries.

  • By structuring our format this way, Luxe Raffles remains legally compliant and outside gambling regulations

Play for Fun – Not as a Plan

Luxe Raffles competitions are a form of entertainment, not a guaranteed way to win. While someone wins every draw, the outcome is always random. Only spend what you can afford to lose.

Set Limits

If you’re starting to spend more than intended, or entering competitions more often than you'd like — take control:

  • Set personal entry limits

  • Avoid chasing losses

  • Never borrow money to enter a competition

  • Take regular breaks from entering

Self-Exclusion

If you feel the need to stop entering altogether, we offer a self-exclusion option. This will block you from purchasing any entries or receiving promotional communications from us.

To activate self-exclusion, email us at info@luxe-raffles.com with the subject line: “Self-Exclude” and we’ll confirm it within 24 hours.

Signs You Might Need a Break

If any of the following sound familiar, it might be time to pause:

  • You’re entering more than you can afford

  • You’re using raffles to escape financial stress

  • You feel anxious or frustrated about not winning

  • You’re hiding your entries or spending from others

Get Support

Help is available — confidential, free, and non-judgemental:

We’re Here for You

If you have any questions about responsible play or want to talk to our team, just reach out.

Email: info@luxe-raffles.com
Registered Office: 8 Park Road, Chislehurst, England, BR7 5AY
Company Number: 14929509 (DASCPA)