This website is operated by Luxe Raffles, a trading name of Raffles Luxe Ltd, Company No. 16309104, registered in England and Wales. Throughout the site, the terms “we”, “us” and “our” refer to Luxe Raffles. Luxe Raffles offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing entry to a competition, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those referenced herein or available via hyperlink. These Terms apply to all users of the site, including without limitation browsers, customers, and contributors of content.

If you do not agree to all of the Terms, then you may not access the site or use any services.

Our website is hosted on Shopify Inc., which provides the e-commerce platform that allows us to offer our services.

SECTION 1 – ABOUT US

Luxe Raffles is an independent prize competition operator. We offer entrants the chance to win luxury items—including designer bags, watches, and tech—through paid entry competitions. A free entry route is always available, and winners are selected through a verified random draw process. A portion of profits is donated to Great Ormond Street Hospital Children’s Charity after each draw.

SECTION 2 – ELIGIBILITY

By using this website and entering our competitions, you confirm that: To enter any competition operated by Luxe Raffles, you must meet the following requirements:

• You must be 18 years of age or older at the time of entry.
• Competitions are open to residents of the United Kingdom only, unless otherwise stated.
• You must be legally capable of entering into binding contracts.
• Only one account per entrant is permitted. Multiple accounts will result in disqualification.
• Employees of Luxe Raffles, their immediate family members, and anyone professionally associated with the company are not permitted to enter.
• It is your responsibility to ensure that participation in our competitions is not prohibited or restricted by any laws or regulations that apply to you.
  

By entering a competition, you confirm that you meet all eligibility requirements. Luxe Raffles reserves the right to request proof of eligibility and to disqualify entrants who do not meet these criteria.

SECTION 3 – COMPETITION RULES

All entries must follow the rules of the competition set out on each product page, including any skill-based questions. Each competition has a closing date and may be subject to entry caps. Please refer to our FAQ'S for full details on how our draws operate, how winners are selected, and how prizes are awarded.

SECTION 4 – REFUNDS AND CANCELLATIONS

All entry fees are final and non-refundable, except in cases where a competition is cancelled or if your payment is not processed.

SECTION 5 – DONATIONS TO CHARITY

Luxe Raffles proudly supports Great Ormond Street Hospital Children’s Charity. At the conclusion of each live draw, a portion of profits will be donated to the charity and transparently documented via our social media platforms. Luxe Raffles is not a charity or a fundraising platform but makes regular donations in support of children’s health and cancer care.

SECTION 6 – USER DATA AND PRIVACY

Your submission of personal data through the site is governed by our Privacy Policy. We are committed to protecting your information and using it only for the purposes of order processing, competition entries, and customer service.

SECTION 7 – LIMITATION OF LIABILITY

Luxe Raffles is not liable for any direct, indirect, incidental, or consequential damages that may result from your use of the site or participation in competitions. While we strive for accuracy, we do not guarantee that all content will be error-free or uninterrupted.

SECTION 8 – GOVERNING LAW

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the English courts.

SECTION 9 – CHANGES TO TERMS

We reserve the right to update or amend these Terms at any time. Changes will be posted on this page, and your continued use of the site constitutes acceptance of those changes.

SECTION 10 – CONTACT INFORMATION

If you have any questions about these Terms of Service or any aspect of our business, please contact us:

Luxe Raffles

Trading name of Raffles Luxe Ltd

Company No. 16309104

Registered Office: 8 Park Road, Chislehurst, England, BR7 5AY

Email: info@luxeraffles.co.uk